100% money back return policy.

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Product Returns Policy

Return Policy

Return Policy                                                                                                                                                                                                                                                                                                        We Offer all our customers a full 30 day money back grantee from the day your order is delivared. All customers have 30 days from the day the merchandise is recived to return their merchandise for a full refund.

Free returns                                                                                                                                                                                                                                                                                                       Once we provide a return authorization we will also send a prepaid Fedex Shipping Label via email. You will need to print the shipping label and attach it to a fedex box to ship the Item back to us all returns are free of shipping charge to our customers.

Additional return Conditions:                                                                                                                                                                                                                                                                                    Items sent to our office without a return authorization number, packages which are shipped back beyond the 30-day return period, and packages which are not properly packaged will be refused. All Returned merchandise must be undamaged and in new and unused condition to be accepted for refund. Items showing obvious signs of wear or alteration by a jeweler other than JTElsen will not be accepted .